Refund policy

Last updated: October 20, 2026

This policy applies to paid BotFoundry subscriptions, paid by card through our provider Stripe.

1. Full refund within 14 days

If BotFoundry is not right for you, you can get a full refund within 14 days of your first payment for a paid plan, monthly or annual, no questions asked.

2. After 14 days

You can cancel your subscription at any time from your account. Cancellation takes effect at the end of the period already paid: you keep access until then, and no pro-rata refund is due for the period already started.

3. Renewals

Renewal payments are non-refundable, except in the case of a billing error. If you forgot to cancel before an annual renewal, contact us quickly: we review every request.

4. How to request a refund

Email info@botfoundry.app with the email address of your account, or reply to the receipt email for your payment. The refund goes back to the original payment method; depending on your bank, it appears within 5 to 10 business days.

5. Your rights

This policy does not limit any rights you have as a consumer under applicable law.